Privacy Policy

Overview

This Privacy Policy explains how Cho Cho Cho Skills Hub ("we", "us", "our") collects, uses, discloses, and protects information when you use our website, products, and services (collectively, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

Delete Your Account

You can delete your account from the app by logging in, going to Profile, then Account Settings, then Delete Account.

For step-by-step instructions and details on what data is deleted or retained, visit: chochochocommunity.com/delete-account.

Information We Collect

We may collect the following categories of information:

• Information you provide: name, email address, phone number, account credentials, profile information, course enrollment details, community posts/comments, messages you send to us, and any other information you choose to provide.
• Payment and subscription information: if you purchase a subscription or paid content, payment processing is typically handled by a third-party payment processor. We may receive limited information such as payment status, plan details, and transaction IDs.
• Usage and device information: IP address, device identifiers, browser type, operating system, pages viewed, referring/exit pages, and timestamps.
• Cookies and similar technologies: we may use cookies, local storage, pixels, and similar technologies to help the Services function and to understand usage.

How We Use Information

We use information we collect to:

• Provide, operate, maintain, and improve the Services.
• Create and manage your account, enroll you in courses, and deliver learning content.
• Process subscriptions and manage billing (through third-party payment processors).
• Communicate with you about your account, updates, and support requests.
• Promote safety and integrity, prevent fraud, and enforce our terms and policies.
• Analyze usage to understand performance and user experience.

Legal Bases (Where Applicable)

Depending on your location, we may process personal information based on one or more of the following legal bases: (a) performance of a contract (providing the Services), (b) legitimate interests (e.g., improving and securing the Services), (c) consent (e.g., certain marketing or cookies), and (d) compliance with legal obligations.

How We Share Information

We may share information in the following circumstances:

• Service providers: with vendors that help us operate the Services (e.g., hosting, analytics, customer support, email delivery, payments).
• Community features: if you participate in community areas, certain information you submit (such as a display name or post content) may be visible to others depending on how the feature is configured.
• Legal and safety: to comply with law, respond to lawful requests, protect rights and safety, or prevent fraud and abuse.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

We do not sell your personal information in the sense of exchanging it for money. If we ever offer additional data sharing choices, we will describe them here.

Cookies and Your Choices

Some cookies are necessary for the Services to work. Others may be used to understand usage or to personalize your experience. You can usually control cookies through your browser settings and may be able to reset local storage on your device.

If we use optional cookies (such as analytics or advertising cookies), we will provide appropriate controls where required.

Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and why we collected it.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than where you live, including where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Children’s Privacy

The Services are not intended for children under 13 (or a higher age where required by local law). If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing.

To make a request, contact us using the details below. We may need to verify your identity before responding.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above, and may provide additional notice where required.